Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy explains how Zeno AI Semantic Search ("the App") collects, uses, and shares information when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Shop information (e.g., shop name, domain, email).
  • Customer data (e.g., search queries, interactions with search results).
  • Product information (e.g., titles, descriptions, metadata for semantic search).

How We Use Your Personal Information

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. This includes: Optimizing search results using AI, providing analytics on search performance, and synchronizing product data to our secure search index.

Sharing Your Personal Information

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

When you perform a search through the App, we maintain Search Logs for your records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

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